Imagine a situation where after placing an order, when the shipment leaves the merchants place and S/He clicks the “Start route” button, you receive a notification regarding the order being shipped and the time range that it would take for the delivery.
You will feel a bit contended and less anxious. And after the dispatcher delivers the shipment you receive the final order notification, then, you become the happiest customer.
Gone are the days when the customers become impatient waiting for the delivery on the expected date and having no news until the product reaches home.
It is not at all a hype, but notifications have the potential to increase the conversion rate. While purchasing products and services have become a mundane task, gaining the customer’s trust through instant communication has become imperative.
It is getting harder to keep the customers engaged and churn. Notifications help in keeping your business name on the top of the customer's mind. They help in customer retention and increase the lifetime value of the customer.
Recent order notification is considered as one of the best marketing tactics to increase sales. It also increases the credibility of the store and allows it to gain more trust from the users.
Order notifications for the eCommerce stores have become mandate because it provides a smooth and hassle-free experience as well as reduces the cost of customer service.
Though other means of communications are taking over the market, SMS is widely being used and growing at the pace of 4 % every year.
For the customers to come back to your store or do the marketing for you on their own, you need to provide them with the best customer experience.
It has to be real, transparent, responsive and fast. SMS notifications also have the potential to reduce inbound inquiries. It makes them feel that you care and builds trust and loyalty.
Email is also considered a great mode of communication, but it may happen that the email is marked in the spam or gets buried under the pile of emails sent by every service provider.
Hence, sending real0time notifications for order confirmation or change is considered the best way for delivering much-needed information in a jiffy.
To incorporate this, you can integrate on your Magento store, Magento 2 recent sales notification extension.
The extension facilitates enabling and disabling of the notification in the front-end by the admin. On loading the website for the first time, a notification containing the product name and image appears.
Admin has the rights to include additional pieces of information like city, region, product link, order date, price, text, etc.
Admin decides the position to place the notification and also which notifications should appear and which should be filtered.
It allows customizing the font color, the time set up for popup notification. For example, admin decides on the number of seconds after which the notification loads for the first time and also the seconds after which it should reappear or disappear.
Even if the new orders are placed, the popup should appear and notify the customer with an SMS.
Some key features about the recent order Magento extensions are:
- A virtual notification is sent to the user along with the billing address and purchase details.
- It facilitates the user to choose to receive or block the notifications about your recent purchases. The front end is facilitated with the button, the user just has to trigger Yes/No.
- With the facility to choose between the receiving or disabling the notification, the user can also set the notification pup ups for even virtual products or even enable notification of only one type.
- The extension extends its view even on smaller screen devices like mobiles and tablets. You only have to select the option as per the preference.
- An amazing thing about such an extension is it allows us to customize the front end display. It has some default shortcodes like the city, region, country, item price, order time which appears on the notification pop up.
- You can define milliseconds for the appearance of the notification and also for the disappearance.
- Once the notifications are closed manually, you can set a time frame after which they will reappear with the recent track order.
- It allows customizing the pop-ups according to our needs and also changes the font color easily.
You can contact a Magento 2 extensions providing company and get started with the installation. Now that you have decided to install the extension, start using them to the best potential to stay connected with the end user.
Source: https://www.change.org/p/do-not-miss-on-the-magento-2-recent-order-notification-do-not-miss-on-the-magento-2-recent-order-notification
